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180Smoke Help Center
Have questions about making an order, or editing or canceling an existing order?
Making a Purchase
Why am I having problems checking out?
Why isn't my discount code working?
When will the item I want be back in stock?
Can I legally purchase items if I'm underage?
Why can't I find the item I'm looking for?
Can I pay using prepaid credit cards or visa debit?
Returns and Refunds
How do I return an order?
Is my device covered under warranty?
How do I cancel an order?
My device doesn't work, what should I do?
Can I return e-liquids and coils?
Placing an Order
Can I Pickup An Online Order In-Store?
Can I change or adjust my order?
What does “discreet shipping” mean?
Does my ID need to match the name on my order?
How do I place an order?
Why is there no update on my tracking information?
How long will my order take to be delivered?
How do I track my order for delivery with Flashbox?
How does my tracking information work?
Why is my order taking so long?
Where will my order ship from?
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