Your order shipped via Canada Post may experience delays due to weather conditions, holiday seasons, parcel volumes, and other unforeseeable circumstances. Unfortunately, we are unable to provide you with any updates regarding the delivery status once your order leaves our warehouse.
You may track the delivery status of your order directly on Canada Post's tracking page of Canada Post using the unique tracking number assigned to your package. If you notice that your order is 14 days past the delivery standard, please reach out to our Customer Service team for assistance. In case of any misplaced parcels by Canada Post, we will be more than happy to open a ticket on your behalf.